Amazon uses Accurate Background. So does Starbucks, Sephora, and Ross. If you’ve applied for a job at any big-name retailer or corporation lately, there’s a real chance Accurate Background ran your check — and you may not have even known it.
That’s exactly why a mistake on your report is such a problem. A company processing checks for employers this size handles a massive volume of reports, and volume like that means errors happen. If one of those errors cost you a job, a promotion, or your current position, you may have legal options under the Fair Credit Reporting Act (FCRA).
If you’re dealing with an Accurate Background mistake right now, reach out for a free consultation — the sooner you talk to us, the more options you’ll have.
Given how many major retailers rely on Accurate Background, the same errors keep resurfacing. Sometimes a criminal record gets matched to the wrong person because two people share a name or Social Security number. Other times, a case is listed, but the outcome is missing — so a charge that was actually dismissed still looks open on paper. Records that were sealed or expunged can slip through too, even though the law says they shouldn’t appear at all. And every so often, the severity gets it wrong entirely: a minor misdemeanor reported as a serious felony.
None of these are small errors. The Fair Credit Reporting Act requires every background check company to follow reasonable procedures to ensure maximum possible accuracy — and any one of these mistakes can be enough to lose a job offer or get passed over for a promotion, even when you did nothing wrong. If this sounds familiar, here’s what to do about it.
Here’s the process for fixing it, and you’re not stuck doing it by yourself:
If a mistake on your report has already cost you a job or income, reach out now — the sooner we’re involved, the more we can do.
Whether you’re just starting to look into this or you already tried disputing it yourself without luck, here’s what we bring to the table:
We’ve helped people with the same kinds of problems from other screening companies too, including First Advantage, Sterling, and Checkr. See our full list of background check companies we regularly deal with.
Accurate Background was founded on July 31, 1997, and has grown into one of the larger players in the industry, with over 25 years in the business. Its client list also includes Crate & Barrel and the Cheesecake Factory, alongside the retailers already mentioned. Its reports can cover criminal records, credit history, driving records, and drug testing, depending on what the employer asks for.
The bigger the company, the more reports it runs — and the more chances there are for something to go wrong.
A mistake on your report shouldn’t cost you a job you already earned. At Sherman & Ticchio, we help people across New York and New Jersey fix inaccurate background checks and take legal action when a screening company won’t fix a real mistake.
Reach out for a free consultation, and let us help protect your job and your record. Don’t let a background check error hold you back — contact Sherman & Ticchio now.
What Actually Raises Concern on a Background Report?
What actually raises concern is legitimate, accurate information — a recent conviction, for example. That’s different from an error, where the information is simply wrong: someone else’s record, a case that’s already closed, or an offense reported as more serious than it was. If your background check flagged something that isn’t true, that’s not a red flag — it’s a mistake worth disputing.
What Should You Look For When Reviewing Your Report?
When reviewing your report, start by getting a full copy and reading it closely. Look for anything that doesn’t match your actual history — a case you don’t recognize, a status that seems off, or details tied to a different person entirely. If anything looks unfamiliar, it’s worth digging into before you assume the report is accurate.
When Can You Take Legal Action Against Accurate Background?
You can often take legal action if the mistake caused you real harm and the company didn’t follow the law. Whether disputing first makes sense, or whether you should move straight to legal action, depends on your situation. Contact us for a free consultation to find out where you stand.